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Legal

TERMS OF SERVICE

Last updated: January 1, 2025  ·  Effective immediately

1. Agreement to Terms

By accessing our website at 49marketing.com or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all clients, visitors, and users of our website.

2. Description of Services

49 Marketing provides digital marketing and website management services to local service businesses, including but not limited to:

  • Website design and development
  • Local SEO optimization and management
  • Content creation and copywriting
  • Website hosting and maintenance
  • Customer support management
  • Performance monitoring and reporting

The specific services provided to each client are outlined in their selected service plan (Starter, Growth, or Pro) at the time of subscription.

3. Subscriptions and Billing

Our services are offered on a month-to-month subscription basis. By subscribing to a plan, you authorize 49 Marketing to charge your payment method on a recurring monthly basis.

  • Billing Cycle: Subscriptions are billed monthly on the date of initial signup.
  • Payment Processing: All payments are processed securely through Stripe.
  • Price Changes: We reserve the right to change pricing with 30 days' written notice.
  • Failed Payments: If a payment fails, services may be suspended until payment is received.

4. Cancellation Policy

You may cancel your subscription at any time with no cancellation fees. To cancel:

  • Contact us at 49marketing@gmail.com with your cancellation request
  • Cancellations take effect at the end of the current billing period
  • You will retain access to all services through the end of the paid period
  • No partial refunds are issued for unused days within a billing period

5. Refund Policy

Due to the nature of digital services, we generally do not offer refunds on completed work. However, we handle refund requests on a case-by-case basis. If you are unsatisfied with our services, please contact us within 7 days of your billing date and we will work to resolve the issue. Refunds, if approved, will be processed back to your original payment method within 5–10 business days.

6. Client Responsibilities

To allow us to deliver our services effectively, you agree to:

  • Provide accurate and complete information about your business
  • Grant necessary access to your website, hosting, or third-party platforms as required
  • Respond to communications within a reasonable timeframe
  • Ensure that any content you provide does not infringe on third-party intellectual property rights
  • Maintain timely payment of your subscription

7. Intellectual Property

Upon full payment of all applicable fees, you own the content and creative materials we produce specifically for your business (website copy, custom graphics, etc.). 49 Marketing retains ownership of its proprietary tools, templates, processes, and methodologies used to deliver services.

You grant 49 Marketing a non-exclusive license to use your business name, logo, and website for portfolio and case study purposes unless you request otherwise in writing.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the service relationship. We will not disclose your business strategies, customer data, or financial information to third parties without your consent, except as required by law.

9. Results Disclaimer

While we work diligently to deliver results, we cannot guarantee specific outcomes such as rankings, traffic levels, or revenue increases. SEO and digital marketing results depend on many factors outside our control, including search engine algorithm changes, market competition, and industry conditions. Any examples or statistics referenced on our website are illustrative and not a guarantee of future performance.

10. Limitation of Liability

To the fullest extent permitted by law, 49 Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including loss of revenue, data, or business opportunities. Our total liability in any matter related to our services shall not exceed the total amount paid by you in the three months preceding the claim.

11. Service Availability

We strive to maintain high availability of all managed websites and services. However, we do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, or circumstances beyond our control may result in temporary service interruptions. We will make reasonable efforts to notify clients of planned downtime in advance.

12. Termination

49 Marketing reserves the right to terminate or suspend services immediately if a client:

  • Fails to pay for services after reasonable notice
  • Engages in abusive, threatening, or unlawful conduct
  • Requests services that violate applicable laws or regulations
  • Provides false or misleading information

Upon termination, we will provide you with your website files and content within 14 business days.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of California.

14. Changes to Terms

We reserve the right to update these Terms of Service at any time. We will notify active clients of material changes via email with at least 14 days' notice. Continued use of our services after the effective date of changes constitutes acceptance of the updated terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

49 Marketing
Email: 49marketing@gmail.com
Website: 49marketing.com

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